Dear customers, we would like to inform you about important updates regarding our dedicated servers. This week we successfully moved the first 500 dedicated servers to our brand new data center EGC. This is a big step towards improving the performance and reliability of our server infrastructure. We would also like to inform you that more ...

We're currently migrating servers step by step over to the new EGC datacenter.
You can find out more about the dates at our status page under: https://status.dsh.gg/ 

Features of the new datacenter are better cooling, UPS power backup generator, as well as central USV system.
The list is being updated as the migration proceeds.

Users who were affected by the downtimes this week can now request a runtime credit via support ticket. Windows servers will receive a credit for 10 days.Dedicated servers (hostname starts with CYA) get 7 days credit. Please note that only users who were actually affected by the downtime will receive a credit. Requests from users who were not ...

Due to a phase interruption which occurred yesterday, Monday, in the power grid of the energy supplier, there will be an interruption of the power grid on Wednesday, 09.08.2023 between 08:00 and 15:00. During this time, the power company will carry out measurements in the entire area of the EGC data center in order to localize the problem. For ...